Shipping
We are pleased to offer worldwide shipping for our customers!
Shipping Locations and Processing Times
Our supply chain centers are located in China and various Southeast Asian countries. Most in-stock items are shipped within 3-5 business days after the order is placed. However, certain unexpected factors may extend processing times, and some orders may take up to 15 business days to ship. For customized items, please contact our customer service team to confirm specific shipping times.
Tracking Information
Once your order is shipped, you will receive an email with a tracking link. Please note that tracking information may take 24-48 hours to update.
Order Modifications or Cancellations
Once your order begins processing, it may no longer be modified or canceled.
Shipping Costs & Additional Fees
Shipping Fees: Our product prices do not include customs duties, value-added tax (VAT), or other potential fees. Any additional fees are the responsibility of the package recipient and will be collected by the local customs office upon arrival.
Customs Duties and Import Regulations
International Orders: The design and accompanying materials of products intended for international shipment may not meet the standards, specifications, or labeling requirements of the destination country. Additionally, products may not match the voltage requirements of certain countries and might require adapters or converters.
Responsibility of Importer: It is the customer’s responsibility to ensure the items can be legally imported into the destination country. By placing an order with us, you acknowledge that the recipient of the shipment will be listed as the importer and must comply with all applicable laws and regulations of the destination country.